Sales Co-ordinator

FMCV Limited
Contract Type
Customer Service
Depending on experience
Our client is a leading manufacturer with offices all over Europe, and they are seeking a Sales Co-ordinator to join their expanding team in Nottingham.

Job Description

Our client is a leading manufacturer with offices all over Europe, and they are seeking a Sales Co-ordinator to join their expanding team in Nottingham.

Working within the Customer Service team in Nottingham, the Sales Co-ordinator will be actively participating in the team's tasks and responsibilities, and is further administratively responsible for a dedicated part of the customer base in co-operation with the relevant Sales Managers and Key Account Managers. You will deal with customers on a daily basis, helping to process their orders, and manage the whole ordering process, as well as aftercare and payment/credit-limit management.

Key Responsibilities

  • Handle customer inquiries
  • Customer order handling, delivery planning and invoicing
  • Customer payment and credit limit monitoring
  • Keeping customer data (i.e. contact register) , price and rebate agreements (including price lists) up-to-date in CRM
  • Sales planning, quota management
  • Coptimi container calculations
  • Participating in customer satisfaction surveys
  • Operative reporting
  • Proactive telephone sales to smaller and medium sized customers
  • Administrative support to assigned Sales Manager(s) and TS Manager
  • Inform Sales Manager with customer specific information (proactive and upon request)
  • Delivery planning/monitoring
  • Stock follow-up, including pre-delivery / storage costs invoicing
  • Customer credit notes, rebates / bonus, implementation in CRM and follow-up


  • Fluent in verbal and written English
  • Minimum education: Relevant completed upper secondary school, university degree or relevant work experience are an advantage
  • Customer service experience
  • Proactive attitude, ability to analyze information, take initiatives and make decisions
  • Ability to multitask and meet tight deadlines
  • Knowledge in Fenix system and Microsoft Office software is an advantage
  • Good communication skills and ability to create confidence-inspiring business relationships
  • Service minded and good team player

In return they will offer a generous basic salary of up to £23k, plus other generous incentives, pension, and team targets.

This is a fantastic opportunity to join a leading manufacturer in the Nottingham Area. If you have excellent customer service experience, we'd love to hear from you so please submit your CV now for consideration for this role.

FMCV Limited
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